The improvements in internet technologies has transformed the way tourism and travel entrepreneurs perform their businesses. The development of a vast array of seamless online and offline services has totally reinvented the travel business. There are a myriad of tourism services and suppliers who have started ecommerce websites that allow their clients to directly access their reservation systems. Information technology has made it possible for customers to rapidly access high quality information from several sources in real time to take an informed decision.

The upsurge of mobile technologies has led to further growth of the travel and tourism industry. A customer can now access and book various travel options by surfing the internet through their mobile phones.

A synergy between travel industry and information technology solutions is indispensable for a customer specific travel solution and to offer a one-stop solution for all travel services.